IRIS Seoul (https://irisseoul.com, hereinafter “the Site”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read carefully before using the Site.
1. Scope
This policy applies to information you submit through our online forms or contact channels (WhatsApp / LINE / WeChat), as well as Cookies and browsing data automatically logged when you visit. Third-party websites (including partner clinic sites linked from here) have their own privacy policies; please review them separately.
2. Information We Collect
Information you provide: name, contact details (email, WhatsApp / LINE / WeChat ID), location, treatments of interest, age range, and any other info you voluntarily enter in our consultation form.
Automatically collected information: IP address, device type, browser, referring source, pages viewed, time on page, Cookie identifiers.
3. Purpose of Use
- To provide consultation services and arrange follow-up by our advisors
- To match your inquiry with partner clinics or doctors (only with your consent)
- To analyze user behavior for improving content and service quality
- To send updates, promotions, and newsletters (with your consent)
- To comply with legal record-keeping requirements
4. Cookies
The Site uses Cookies to maintain basic functions (language switching, form persistence), analyze usage (Google Analytics), and remarketing. You can disable or delete Cookies through your browser settings.
5. Sharing & Disclosure
Except in the following cases, we will never sell, rent, or disclose your personal information to third parties:
- With your explicit consent, to refer your consultation to partner clinics
- With service providers (cloud hosting, customer service systems) we work with, strictly limited to the scope necessary to provide service
- When required by law, court order, or government authority
6. Data Retention
- Consultation data: 3 years from your last interaction
- Site logs: 6 months
- Marketing subscriptions: until you actively unsubscribe
7. Security Measures
We employ HTTPS encrypted transmission, encrypted storage of sensitive data, restricted access by authorized staff only, and daily automated backups. However, internet transmission cannot be guaranteed 100% secure. If you notice anomalies, contact us immediately.
8. Your Rights
Under applicable laws (Taiwan PIPA, Hong Kong PDPO, EU GDPR), you have the right to access, correct, delete, refuse marketing, and request data portability. To exercise these rights, please contact us.
9. Minors
The Site does not knowingly collect data from individuals under 18. If you are under 18, please use the Site only with parental or legal guardian consent.
10. Contact Us
For any questions about this Privacy Policy:
- Email: hello@irisseoul.com
- Website: https://irisseoul.com
11. Updates
This policy may be updated from time to time. The latest version will be posted on this page. For material changes, we will notify you via email or website notice.
Last updated: 2026-05-09